FAQ


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    • KineMaster is a video editor for Android smartphones. KineMaster provides a range of video editing functions including theme selection, scene changes, handwriting, stickers, background music and photo addition, which are used to create fun and exciting video content. This premium video editor helps smartphone users to experience the performance of video editors that are usually only available for PCs.
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    • With technology optimized for each device, all of KineMaster’s editing features operate on the device without any network connection, providing a faster and more detailed editing and exporting experience.

      KineMaster ensures accurate and swift video editing and saving by optimizing video processing-related technologies, including GPU and hardware acceleration for each smartphone manufacturer.   
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    • KineMaster can be used on devices running Android v 4.1 (Jelly Bean) and above, such as Samsung Galaxy S3 / S4 / S4 Active / S4 Zoom / S4 mini / Note2 / Note3 / Note3 Duos / Note3 Neo / Ground / J / S5 / S5 Active / Tab3 8.0 / K Zoom , LG G2 / G Flex / G Pro2 / Optimus G / G Pro / GK / G Pad / GX / G3, Sony Xperia Z / ZL / UL / A / ZR / Z1s / Z1f / Z1 / Z Ultra / Z2 / ZL2 / A2, HTC One / One M8x 2014 / M8t / KDDI INFOBAR A02 / One Max / J One, Nexus4 /Nexus5 / Nexus7 FHD(2013), Sharp AQUOS PHONE / Disney Mobile on docomo, Pantech Vega Iron / Iron2 / No.6 / LTE-A / Secret Up / Secret Note, Lenovo IdeaPhone K910 / LePhone Vibe Z, Fujitsu Arrow Z / Disney Mobile / Arrow NX / F-05F, Xiaomi MI2S / Mi-2 / MI3 / Asus Padfone Infinity2 / Padfone S, Kyocera Digno M KYL22, ZTE Nubia / Grand S II, Oppo Find 7a, Motorola Moto X.


      Support for other devices will continuously be added.

      Please note that in order to use KineMaster, Samsung Galaxy Note 3 users should update their device firmware to the latest version. (Settings > General > About device > Software update > Run the update menu.)
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    • KineMaster supports media with the formats listed below:

      - Video format: MP4 (H.264 Baseline/Main/High Profile + AAC LC), 3GP (H.264 Baseline/Main/High Profile + AAC LC), MOV (H.264   + AAC LC, only on devices where MOV video format is played in a native gallery)

      - Audio format: MP3, M4A, AAC

      - Image format: JPG, PNG
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    • Depending on the device, KineMaster can support resolutions up to 1080p (Full HD)

      ​- Devices where resolutions up to 1080p are supported: Samsung Galaxy S4 LTE-A /  S4 Active(MSM8974) / Note3 / Note3 Duos / Note3 Neo / Ground / J / S5 / S5 Active / K Zoom, LG G2 / G Flex / G Pro2 / G3, Sony Xperia Z1s / Z1f / Z1 / Z Ultra / Z2 / ZL2 / A2, HTC One M8x 2014 / M8t, Nexus5, Sharp AQUOS PHONE / Disney Mobile on docomo, Pantech Vega LTE-A / Secret Up / Secret Note / Iron2, Lenovo IdeaPhone K910 / LePhone Vibe Z, Fujitsu Arrow Z / Disney Mobile / Arrow NX / F-05F, Xiaomi MI3 / Asus Padfone Infinity2 / Padfone S, Kyocera Digno M KYL22, ZTE Nubia / Grand S II, Oppo Find 7a


      - Devices where resolutions up to 720p are supportedSamsung Galaxy S3 / S4 / S4 LTE / S4 Active / S4 Zoom / S4 mini / Note2 / Note3(SM-N900) / Tab3 8.0 / Optimus G / G Pro / GK / G Pad / GX, Sony Xperia Z / ZL / UL / A / ZR, HTC One / KDDI INFOBAR A02 / One Max / J One, Nexus4 / Nexus7 FHD(2013), Pantech Vega Iron / No.6, Xiaomi MI2S / Mi-2 Motorola Moto X

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    • Select Subscription from Export to save edited videos without watermark. Choose a monthly or annual subscription. Purchase the product of your choice and save videos without a watermark. 
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    • For Android apps, the payments are made with credit cards in the Checkout Service of Google Play. For this, you need to register your credit card and $1 is charged to test if the registration is successfully authorized by your credit card. This amount, however, is not actually billed and is refunded not long after authorization. Please note that the additional $1 is not charged for subsequent subscription product purchases because your credit card information is already registered. 
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    • If you wish to delete and re-install an app or to use an app in another device, log in to Google Play using the same account and install the app. Once the app is installed, you can use the service without any additional charges. (Please note, however, that the app must be installed in devices that are supported by KineMaster.) 
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    • You will not be charged with a fee if you purchase a subscription product and cancel the subscription during the free trial period. However, once the free trial period is over, the fee is automatically billed to you. This means that even if you cancel your subscription, you will not be able to get a refund for the payment already made. You will however be able to continue using the subscription product until the end of the service period. 
      When you cancel, you will also not be charged any free after the subscription period expires (Monthly subscription: From the following month/Annual subscription: From the following year).

      KineMaster follows Google Play’s payment system and refund rules.  
      To check your subscription information or details about the management of subscription products, please see Help in Google Play. Should you have other inquiries, such as regarding refund or payment errors, please contact us. 
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    • Promotional codes are used so that you can try out our subscription products for free. After editing an video using KineMaster, select Export and enter the 16-digit promotional code in Enter Promotional Code screen. You can try using the respective subscription product for free.